Steel City Reviews
(Rated by 7 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Customer Service4.6
- Return Policy4.5
- Shipping & Delivery4.0
- Price & Quality4.0
Recent Customer Reviews (7)
Gustavo Correia
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Lenore Hawkins
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Esther Morales
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Mesa Hill
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Bodine Lake
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Jens Koenig
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Patrick Ford
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Steel City Pricing
Gift cards
$25 - $100
T-shirts, sweatshirts, and jackets
$20 - $65
Payment Methods
Accepted Payment Options:
Prices for items on Shopsteelcity.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Steel City credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Steel City Pros & Cons
Pros
1
Quality Clothing: Known for its high-quality clothing that tells the stories of blue-collar heritage.
2
Variety of Products: Offers a wide range of products including T-shirts, sweatshirts, bottoms, jackets, hats, and accessories.
3
Customer Reviews: Customers have praised the quality, fit, and comfort of the clothing.
4
Shipping Options: Free standard shipping on orders over $75, standard shipping for $5.99, and priority shipping for $7.99.
5
Payment Options: Accepts all major credit cards, PayPal, Afterpay, and Shop Pay.
6
Return Policy: Free shipping on returns and exchanges for 365 days, with items marked final sale not eligible for returns.
CONS
1
Safety Concerns: The Downtown store location is becoming increasingly unsafe, though this is not the brand's fault.
2
Limited Return Policy: Items marked final sale are not eligible for returns.
Steel City Features and Benefits
Features
Quality Clothing
Known for its high-quality clothing that tells the stories of blue-collar heritage, worn with pride and built with blood, sweat, and steel; praised for quality, fit, and comfort.
Variety of Products
Offers a wide range of products including T-shirts, sweatshirts, bottoms, jackets, hats, and accessories with new arrivals frequently added.
Customer Reviews
Positive feedback praising the quality, fit, and comfort of the clothing, including specific items like the Perfect Tee, Steel City Logo, and Logo Crewneck.
Shipping Options
Orders processed within 1 business day; standard shipping $5.99 (2-5 business days), priority $7.99 (1-3 business days), free standard shipping on orders over $75.
Payment Options
Accepts all major credit cards, PayPal, Afterpay, and Shop Pay.
Return Policy
Free shipping on returns and exchanges for 365 days with pre-paid shipping label provided within 24 hours; items marked final sale not eligible.
Discounts
Ongoing discounts such as 70% off and 10% off that significantly reduce prices.
Competitive Pricing
T-shirts and apparel priced between $20 to $65, gift cards $25 to $100.
Gift Cards
Available in several denominations, do not expire, and have no processing fees.
Retail Stores
Physical stores in Downtown Pittsburgh, Cranberry Township, and Shadyside.
In-store Pickup
Available at all 3 retail locations with items held for 7 days.
Customer Service
Support available via email or chat for any queries.